Backorders

While 90% of our products are available for immediate dispatch, some items may be flagged as backorders. If your purchase is marked for backorder, delivery may take up to 28 working days. When you place your order, you’ll see a banner stating: Item Available for Back‑Order. Estimated delivery: 28 working days. This is also noted in your order confirmation email. We will notify you as soon as your product is available and ready to ship.

Please Note: 📩 Backorder Enquiries: To ensure the fastest resolution, all backorder-related enquiries must be handled via email. Please contact us at support@watchpilot.com, and our team will get back to you within 24 hours.

Returns & Exchanges

If you wish to return a product, you can do so within 60 days of receiving it. Please visit our Returns and Exchange Page to find all the information you need and start the process.